Effective date: 14/03/2026
Last updated: 27/08/2026
1. Who we are
TasknDeal is an online marketplace connecting customers with service providers.
Contact details:
This policy applies to the TasknDeal Customer app, TasknDeal Service app, TasknDeal website and related support services.
2. Information we collect
Depending on how you use TasknDeal, we may collect the following information.
Account and identity information
This may include:
Passwords and phone-authentication credentials are handled through our authentication providers. We do not receive your password in readable form.
Profile and service information
For service providers, this may include:
Task, offer and deal information
This may include:
Messages and communications
We process:
Other users may see information that you intentionally share with them as part of a task, offer, chat or deal.
Location information
With device permission, we may process your location to:
You can control location access through your device settings. Some location-based features may not work without permission.
Payment information
Payments are processed by Stripe.
We may receive and store:
TasknDeal does not directly store complete payment-card numbers or card security codes.
Device and technical information
This may include:
3. How we use information
We use personal information to:
We do not sell personal information.
4. Our legal reasons for using information
Under UK data-protection law, we rely on one or more of the following lawful bases.
Contract
We process information needed to create accounts and provide TasknDeal’s marketplace, task, offer, communication, payment and support services.
Legal obligation
We may process information to meet tax, accounting, fraud-prevention, regulatory and lawful-authority requirements.
Legitimate interests
We have legitimate interests in:
We balance these interests against users’ rights and expectations.
Consent
Where required, we rely on consent for matters such as device location, notifications, camera or photo-library access. You may withdraw device permission through your device settings.
Withdrawing permission does not affect processing that was lawful before withdrawal.
5. Who receives information
We may share information with:
Each provider processes information under its own terms and privacy obligations.
6. International transfers
Some providers may process information outside the United Kingdom.
Where required, we use recognised safeguards such as:
You may contact us for more information about safeguards relevant to your information.
7. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention is determined by:
When an account or profile is deleted, information that is no longer required is deleted or anonymised. Limited payment, transaction, safety, dispute, restriction or legal records may be retained where reasonably necessary to protect users, comply with the law, prevent repeat abuse or deal with legal claims.
Information remaining in protected backups is removed through the normal backup-replacement process and is not used for ordinary platform activity.
8. Account and profile deletion
You may request profile or full-account deletion through the app’s Account settings.
Deletion may be delayed while there is an active deal, unresolved payment, refund, dispute, investigation or legal requirement.
Deleting an account does not automatically remove:
Where possible, retained information will be limited, protected and separated from normal active-account use.
9. Your rights
Depending on the circumstances, you may have the right to:
The right to object to direct marketing is unconditional. TasknDeal does not currently sell personal information for direct marketing.
To exercise your rights, contact hello@taskndeal.com. We may need to verify your identity before completing a request.
You may also complain to the UK Information Commissioner’s Office:
10. Children and age rating
TasknDeal may have a 4+ App Store content rating. This rating describes the type of content in the app. It does not mean that young children may independently create accounts, enter service agreements or make payments.
You must be at least 18 years old and legally capable of entering a binding agreement to create a TasknDeal account, provide paid services, request paid services or make payments through the platform.
We do not knowingly permit children to create accounts. If you believe a child has supplied personal information, contact hello@taskndeal.com so we can investigate and take appropriate action.
11. Security
We use administrative, technical and organisational measures intended to protect personal information, including:
No internet service can guarantee complete security. Users should protect their devices, verification codes and account credentials.
12. Automated processing
TasknDeal may automatically filter, organise or match tasks and service profiles using factors such as service type, location, account status and user selections.
TasknDeal does not currently make solely automated decisions that produce legal or similarly significant effects.
Providers such as Stripe may use automated fraud-prevention systems under their own privacy policies.
13. Cookies and website technologies
The TasknDeal website may use cookies or similar technologies for:
Where required, non-essential cookies will be used only after consent. You can manage cookies through the website banner or browser settings.
14. External links
TasknDeal may contain links to external websites or services. Their privacy practices are controlled by their own policies, and TasknDeal is not responsible for external content or processing.
15. Changes to this policy
We may update this policy when our services, providers or legal obligations change.
Material changes will be communicated through the website, apps, email or another appropriate method. The date at the top will show when the policy was last updated.
16. Contact us
Questions, complaints and privacy requests can be sent to: